Privacy Policy

Abid Jewellers respects your privacy. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, shop in‑store, or engage with us on social media.

By using our services, you consent to the practices described here. If you do not agree, please refrain from using the site or providing personal data.

Identity data: name, email, phone, billing and shipping addresses, and (for high‑value orders) national ID details for KYC.

Order data: items purchased, ring size, engravings, metal purity, gemstone preferences, invoices and certificates issued.

Payment data: last four digits of card, payment method, transaction IDs (processed securely by our payment partners). We do not store full card numbers.

Technical data: device information, IP, browser type, cookies and analytics to improve the shopping experience.

In‑store data: CCTV footage captured for safety and loss‑prevention in accordance with local laws.

To process orders, arrange shipping, update you about your purchase, and provide after‑sales services such as resizing, polishing, and warranty support.

To verify identity for KYC/AML checks on high‑value transactions and to prevent fraud or chargebacks.

To maintain product authenticity records, including hallmarking and gemstone/grading certificates tied to your invoice.

To improve our site, personalize recommendations, and conduct anonymized analytics.

With your consent, to send marketing updates about new collections, bridal sets, or limited‑edition pieces. You can unsubscribe anytime.

Logistics providers for deliveries and returns; payment processors for secure payments; hallmarking bodies, gem labs or appraisers where certification is requested or provided.

Fraud‑prevention and compliance partners for identity verification where required by law.

We do not sell your personal data. We share only what is necessary for the service or when legally required.

We use essential cookies to enable core features (cart, checkout) and performance cookies to understand usage. You can manage preferences via your browser settings; disabling some cookies may affect functionality.

We implement technical and organizational measures to safeguard data, including encryption in transit, access controls and regular reviews. No method of transmission is 100% secure; we cannot guarantee absolute security.

We retain order and certificate records for as long as necessary to comply with legal, tax and warranty obligations. Marketing data is kept until you unsubscribe or request deletion.

Subject to local law, you may request access, correction, deletion, or restriction of your personal data, and opt out of marketing communications at any time.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Your data may be processed outside your country by trusted partners. Where required, we use appropriate safeguards to protect your information.

We may update this policy from time to time. The latest version will be posted here with the effective date.

Questions or requests can be sent to hello@abidjewellers.com or handled in‑store at our customer desk.